Return and Refunds

1. Return Window
   We accept returns within 30 days of the purchase date. After 30 days, we are unable to offer a return or exchange.
   
   
2. Eligibility for Returns
   To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
   
   
3. Non-Returnable Items
   Some items, such as personalized products, final sale items, and gift cards, are not eligible for returns. These items will be clearly marked at checkout.
   
   
4. Return Process
   To initiate a return, please contact our customer service team at [email address/phone number] with your order number and details of the item you wish to return. We will provide you with return instructions and a return shipping label if applicable.
   
   
5. Refunds
   Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7-10 business days.
   
   
6. Return Shipping Costs
   You will be responsible for paying for your own return shipping costs, unless the item was damaged or defective upon arrival. Original shipping costs are non-refundable.
   
   

Exchanges If you would like to exchange an item for a different size or color, please contact customer service. We will assist you in processing the exchange, and you may need to return the original item first. Refund Policy

Thank you for shopping with us! If you're not completely satisfied with your purchase, we’re here to help. Please review our refund policy below:

1. Eligibility for Refunds
   We offer refunds for items that are unused, in their original condition, and in the original packaging. Refunds are accepted within 30 days of the purchase date.
   
   
2. Non-Refundable Items
   Some items, including personalized products, gift cards, and sale items, are non-refundable. These items will be clearly marked at checkout.
   
   
3. Refund Process
   To request a refund, please contact our customer service team at [email address/phone number] with your order number and the reason for the return. If your refund request is approved, we will issue a refund to your original payment method.
   
   
4. Shipping Costs
   Shipping costs are non-refundable. You will be responsible for paying the return shipping costs unless the item was damaged or defective.
   
   

Processing Time Refunds will be processed once we have received and inspected the returned item. You will be notified via email once your refund has been issued. Please allow 7-10 business days for the refund to appear on your payment method.